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Do you have a question?We provided you with links to our most frequently asked questions. If you have a question that is not available in this section, please send us an e-mail or give us a call, and we will be more than happy to assist you.
Online Sales
How will this benefit my business?
Can this product increase sales?
How will SEO increase sales?
Can this product reduce expenses?
Is your shopping cart expensive?
Will I have ownership of the product?
Will I have access to the source code?
If I do monthly payments, can I cancel at any time?
Do you offer support on the product?
I notice some other stores charge significantly lower than others, why is that?Our Technology
In what language is your software written?
What databases does your system connect to?
Online E-commerce Security
How do I know you are a reliable company?
What are the steps in buying the product?
I am very nervous about purchasing on line, what steps do you take to protect my credit card?Purchasing our Product
What steps do I take to purchase the product?
Do you offer any financing plans?
Do you offer any support?Product Features
What is real-time shipping?
Do you have Paypal integration?
What is accounting integration?
What are web marketing tools?
What is an affiliate module?
What is custom configuration?
What is digital download capability?
What is an individual SSL certificate?Online Sales
Question: How will this benefit my business?
Answer: First off, you will now be able to have the functionality of an IBM or Dell.com. For instance, you will be able to offer your customers more choice when purchasing a product, such as constructing a computer to meet their needs. Two, this will add more legitimacy to your business. Most of the world’s most successful companies have an on line shopping cart. Thirdly, this product will allow you to sell internationally, instead of just focusing on a local community.
Question: Can this product increase sales?
Answer: Yes. Some online computer shoppers usually look for two things, one is a competitive price, and second they may focus on a product that meets their needs. Most mid-size online stores on the internet have a standard shopping cart, which only gives the customer the choice of what packages are available. For example, package A has x-size monitor, x-amount of gig, and x-style of keyboard. If a consumer wants to have an upgraded version of a keyboard, instead of the standard one, he will only have a choice of purchasing that keyboard separate, along with the package, or choosing another package that may have that board available. With a custom configurated shopping cart, the consumer now has the choice of building his products according to his needs, not what he is spoon fed. In some situations where a consumer has to make a choice of buying from the store that only has packages, or from the store that can allow him or her to construct their own, logic will dictate that they will choose the latter.
Question: How will SEO increase sales?
Answer: Very simple. Search Engine Optimization will rapidly increase a website's chances of acquiring more traffic. The more traffic that flows to your site, the more likley you will make a sale. To read more about the phenomenon of SEO, click on the articles page, and you will be able to read a more in depth explanation about SEO, and why it is in high demand.
Question: Can this product reduce expenses?
Answer: Yes. Now you have software that will be totally integrated with credit card companies, shipping companies, suppliers, affiliates, etc. It is a fully functional database that will take on the role, in some cases, of about 2-3 employees.
Question: Is your shopping cart expensive?
Answer: No. We offer the most competitive price on the market, when comparing apples to apples. If there is a store that offers a lower price to own this product, tells us about it, we’ll beat them. Guaranteed.
Question: Will I have ownership of the product
Answer: Yes. When all payments have been made, you are now the owner of your product. Watch out for other dealers, who will offer a shopping cart to rent, not to own. You can take your shopping cart wherever you want, anytime you want.
Question: Will I have access to the source code?
Answer: Yes, you will have access to the source code, which will allow you to be able to take the shopping cart wherever you want.
Question: If I do monthly payments, can I cancel at any time?
Answer: Yes, you can. When the product is installed, there is a mandatory deposit of 1000$ to cover all intial setup costs. Each monthly payment after that, can be canceled. However, it would not be in the best interest for the client to cancel, because after payments for one year, they will have full ownership of the product, and will never have to pay monthly ever again.
Question: Do you offer support on the product?
Answer: Yes, if there is anything broken by us, we will fix it. Do not get that confused with development. Development is not included with support.
Question: I notice some other stores charge significantly lower than others, why is that?
Answer: It follows the principle, you get what you pay for. When you purchase a shopping cart, there are 3 things you must ask yourself, besides the price. The first is, how much traffic will my shopping cart handle. Number two, is, will I own this shopping cart, or am I renting it. Third, what features do I have on my product. Most of the cheaper stores, can only handle a handful of people at one time. The more expensive stores have the ability to handle a lot more. Most stores that offer a low price, are not even building your shopping cart. It acts as a “self modified” system, where you do it yourself. In other words, they do not have developers working on your project behind the scenes. Not to mention, you will also be sharing this cart with their server, so whenever there is a purchase, you would redirect to their site. Plus, if you ever wanted to leave the shopping cart company, the shopping cart and the website would stay. When you purchase a cart for ownership, like what we do, it can be integrated to any site, and it can be removed or transferred to another site. It is your product after all. Thirdly, look at what features they are offering you. Do they offer features such as Quickbooks integration, or do they allow you to have multiple real time shipping options such as Fedex, DHL, USPS, or UPS? Another very important point to think about, is what type of options do they let you have when chosing a site. Some places have only 20 templates to choose from. Our company for instance, allows you to have a choice between hundreds of templates.
Our Technology
Question: In what language is your software written?
Answer: Our shopping cart software is written in the ColdFusion language (v. MX 7). This rapid application development language has been utilized in many fortune 500 companies to provide secure and reliable web applications.
Question: What databases does your system connect to?
Answer: Our shopping cart can interface with practically any RDBM system such as Oracle, MS SQL, MySql, Sybase, DB2, Informix, Access, etc.
Online E-commerce Security
Question: How do I know you are a reliable company?
Answer: There are numerous clues to suggest we are reliable. First, we have a registered business license. Two, we list our phone number and address on the website. Three, we do not require full payment until the job is complete.
Question: What are the steps in buying the product?
Answer: There are 2 ways of purchasing the product. You can go online, or you can do it over the phone.
Question: I am very nervous about purchasing on line, what steps do you take to protect my credit card?
Answer:
1. You may have the option of providing one of our sales reps with your credit card over the phone instead of the internet, and we can put the number in manually. Remember, we are not stating that the internet is not safe, we are just doing it this way for your peace of mind
2. We have an SSL ecryption that will protect any users from any theft that may occur from outside sources.
3. Even though there are hackers out there, credible sources say the chances of someone actually suffering from internet fraud is 1/1000.
4. If someone is victimized by fraud, most credit card companies will reimburse the victim 100%. However, the merchant will have to suffer the loss. That is why when we construct the cart, we use the best means possible for preventing hacking. For instance, unlike other shopping cart systems, we provide an individualized SSL certificate, and real time credit card processing before anything is shipped out.
Purchasing our Product
Question:What steps do I take to purchase the product?
Answer: After your consultation with one of our customer service rep, the first thing we will require is a minimum deposit of $300. There are several different ways of paying, such as by credit card, paypal, check, or money order. We do not require the balance until after the job is complete.
Question: Do you offer any financing plans?
Answer: Yes, we do. We will do a minimal credit check, and we also require first and last months payment. Our plans are up to one year, at a rate of 6%. Remember, when your year is up, you do not have to make any more payments to us. You now own the product.
Question: Do you offer any support?
Answer: Yes, we offer support. However, remember that we will go back and fix anything that needs fixing. We do not offer developement as part of our support plan.
Product Features
Question: What is realtime shipping?
Answer: We have taken the time to program your shopping cart so that you may provide accurate real time shipping quotes live from UPS and FedEx. This valuable feature will save both you and your customers money in assuring that your shipping prices are accurate.
Question: Do you have Paypal integration?
Answer: Yes, believe it or not, you can now integrate your PayPal account on your very own shopping cart. Our programmers have gone through months of programming to bring this new feature directly to your website.
Question: What is accounting integration?
Answer: We can attach either Quickbooks or Simply Accouting to your cart, which will automatically process orders, and display them under cash receipts. This saves a lot of time and effort from manually entering sales in.
Question: What are web marketing tools?
Answer: We offer different marketing tools to assist and measure your marketing campaigns. For instance, our broadcaster allows you to send a message to your customers for any upcoming sales. We also allow you to set a pop-up on selected items whenever a customer browses to a certain area of the website. Create these messages with our built in WYSWYG editor.
Question: What is an affiliate module?
Answer: The affiliate module will keep track of all affiliates, their rates, commissions, and conversion rates.
Question: What is custom configuration?
Answer: Allow your customer to be able to build his own product by selecting specifics to be integrated. Instead of just offering pre-determined packages, your customer can choose whatever features he wants on the product. This feature is most popular for computer and auto sites.
Question: What is digital download capability?
Answer: If you sell downloadable products such as software, PDF's or other items, this feature is designed to allow your customers to purchase these items directly on your website.
Question: What is an individual SSL certificate?
Answer: With each cart we install onto your website, we will automatically integrate your own SSL certificate, which you may display for all your customers to see. Most of our competitors will put you on a shared certificate, which could diminish a consumers confidence from purchasing on the site
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